yeah.... that sounds like your drive is totally bad.
Does the music information come up at all? and if you "click" the play button for the onscreen cd player... does it play music?
Did you try pressing start once the music info came up?
The music info should have a "track list" ..... you would see the info come up.
the Game Addiction store is located:https://ssl3.chi.us.securedata.net/egameaddiction.com/merchantmanager/
Our Neo CD systems are a bit more expensive... I bet you paid less for your package.
We are out of unboxed systems... which typically run $120-145 at the store....
The boxed ones we have are $182.50 - 185 at this time. BUT we guarantee them to work for 30 days. Everything is cleaned... etc.
Game Addiction has the Internet's largest selection of Neo CD's as well... we have about 123 listings right now on the cart.
If interested, I can help you out there
but if the cd player info doesn't come up... I definitely would be returning the Neo cd... and try to get another one.
You should like the Neo CD though... its a great system